FAQ

Frequently Asked Questions

What sort of roadside events can S&M Mobile Lube help me with?

S&M Mobile Lube gives you a 24-hour number to call for roadside assistance including towing and flat-bed service, fuel delivery, dead battery boosts, tire changing service and much more.

Can I be towed to my own repair center?

S&M Mobile Lube will have you towed to the closest qualified repair facility or to the destination of your choice at competitive local rates.

Who performs the services offered by S&M Mobile Lube?

Services are performed by our personnel.

Most importantly, this reputation for quality service is reflected each day in the services provided to their S&M Mobile Lube customers

How much does S&M Mobile Lube assistance cost?

S&M Mobile Lube allows you to enjoy competitive local rates from an experienced and qualified professional with just one call, 24/7/365.  Your actual cost will vary based on the nature of the services provided, local market factors, the make and model of your car, and other factors. We will tell you upfront of any cost differences from our price list.

What do I do if I need emergency roadside service?

Simply call S&M Mobile Lube at 817-773-7248, 24 hours a day, 365 days a year. Tell us your exact location and type of assistance required as well as your vehicle description and license plate number. You should describe any safety concerns you may have so that assistance can be provided if necessary.

What happens next?

We will first address your safety concerns. If you are not in a safe location, the response specialist will keep you on the line while they contact emergency assistance for you. In the other cases, the we will then contact the appropriate type of roadside help you require, and will then call you to provide you information on when you may expect the arrival of the service professional. Additionally, you may be contacted after service to ensure that the services provided met your expectations.

Is there a limit to the number of times I can use the service?

No. S&M Mobile Lube will respond to virtually any legitimate call for roadside assistance.

How are the services billed?
A valid credit card number must be provided at the time of the initial call for service. MasterCard, Visa, Discover, or American Express are all accepted.

What if I have an issue?

Simply call S&M Mobile Lube anytime at 817-773-7248.